Site Terms and Conditions
Terms and Conditions
These Terms and Conditions (the “Terms and Conditions”) govern the use of rwcoomber.ca (the “Site”). The Site is owned and operated by R.W. Coomber Enterprises Inc. (R.W. Coomber Hardware) The Site is an eCommerce website.
By using this Site, you indicate you have read and understand these Terms and Conditions and agree to them at all times.
Intellectual Property
All content published and made available on our Site is the property of R.W. Coomber Enterprises and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
All product photos are property of and may not be used or downloaded without permission from R.W. Coomber Enterprises Inc.
Accounts
When you create an account on our Site, you agree to the following:
You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
All personal information you provide us through your account is up to date, accurate, and truthful and you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.
Sale of Goods
These Terms and Conditions govern the sale of goods available on our Site:
Pricing
All prices shown are NET pricing unless otherwise noted and are subject to change without notice
Payments
All orders are subject to credit approval. All goods remain the property of R.W. Coomber Enterprises Inc (R.W. Coomber Hardware) until full payment is received.
R.W. Coomber Enterprises Inc. (R.W. Coomber Hardware) reserves the right to hold shipments as a result of an overdue account or if approved credit terms have been exceeded
Credit (Payment) Terms: 2% 15 Days net 30 days.
Interest Charged on Past Due Accounts
R.W. Coomber Enterprises Inc. (R.W. Coomber Hardware) reserves to right to charge interest on overdue/delinquent accounts.
Interest Rates are as follows: 3% Monthly. 36% Yearly.
Payment Methods Accepted:
- Cheque
- Credit Card
- Bank Draft
- Direct Deposit
- Bank Wire Transfer
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we receive the right to cancel or reverse your transaction.
Shipping and Delivery
Freight
F.O.B. R.W. Coomber Enterprises Inc. (R.W. Coomber Hardware)
Transit Damage
It is the customer's responsibility to carefully inspect products upon delivery for any transit damage and/or shortage. The customer will have an allowance of 48 hours to report any discrepancies regarding shipments received. If damage or shortage is detected, such damage or shortage should be clearly noted on the bill of lading before signing for the merchandise. As well, pictures should be taken BEFORE the product is off-loaded and sent to R.W. Coomber Enterprises Inc (R.W. Coomber Hardware) for immediate inspection.
In addition to noting the damage on the bill of lading, any damage needs to be pointed out to the delivery driver. The customer is also responsible for obtaining the driver’s signature on the bill of lading to acknowledge that damage has been brought to the driver’s attention.
R.W. Coomber Enterprises (R.W. Coomber Hardware) are not able to intercede in any transit damage and/or shortage claim unless:
- Noted on the freight bill and
- Carrier inspection report is furnished.
Order Cancellation / Restocking Charge
All orders cancelled after 48 hours will carry a restocking charge of 25%, all orders shipped and returned without just cause will carry a restocking charge of 25%. R.W Coomber Enterprises Inc (R.W. Coomber Hardware) will not accept returns of custom products unless just cause is determined between R.W Coomber Enterprises Inc (R.W. Coomber Hardware) and the customer.
Cancelling or modifying an order may result in a cancellation or modification charge up to the value of the cancelled order.
Returned Products
Any returned products are subject to prior written approval by inside sales and must be accompanied by an Authorization Number (#) and a detailed Return Authorization form. If Return Authorization has not been issued and the product is returned without a Return Authorization number (#) it will be refused.
Warranty
On defective products, RW Coomber Enterprises Inc. (R.W. Coomber Hardware) is only responsible for the full replacement cost of the product.
Limitation of Liability
R.W. Coomber Enterprises Inc. (R.W. Coomber Hardware) and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless R.W. Coomber Enterprises Inc. (R.W. Coomber Hardware) and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the Province of Ontario.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
R.W. Coomber Enterprises Inc.
(905) 206-0380